Timing & Synchronization Systems SupportPrompt, professional help is just a phone call or mouse click away.
Product Order Status
Microsemi is committed to providing true 24/7 service to our customers. With CONNECTED you now have direct, secure, online access to up-to-date order and shipment information.
With CONNECTED you can:
- Track orders by purchase order number, date range or Microsemi order number
- View scheduled ship dates
- Obtain tracking information
Microsemi Timing & Frequency Services is committed to providing our customers with expert support. We take your satisfaction seriously and we are always striving to exceed your expectations. Our online support offers access to software downloads, technical documents, technical support as well as other online resources and will require a user name and password prior to accessing the different support areas.
Whether you require Technical Support, Customer Service, or require a Repair Request, our Customer Assistance Center is available to our customers via telephone.
- Worldwide (Main Number): 1-408-428-7907
- USA toll-free: 1-888-367-7966
- USA, Canada, Latin America including Caribbean, Pacific Rim including Asia, Australia and New Zealand: 1-408-428-7907
- Europe, Middle East & Africa: 49 700 3288 6435 or 49 8102 896 1535
Warranty & Repair
Microsemi products are built to deliver years of reliable, durable, trouble-free service. If you experience problems with your Microsemi equipment, please contact Technical Support first to troubleshoot the issue and be certain a repair is necessary. If our technical support team is not able to solve your issue then our Repair Administration team will provide assistance with returning your product to Microsemi's factory for repair. Additionally, higher levels of hardware maintenance services (such as Rapid Replacement) are available.