Installing Firmware


The TimeCraft application must be at version 2.0 or later to perform a TimeHub firmware download. To check the TimeCraft version, go to the Help menu item and select About TimeCraft.

Saving System Configuration before Firmware Upload

The sequence to perform firmware upload while saving the system configuration is to first save the system configuration, and then perform a firmware upload.

Note: To perform a full upload to a system with an IMC card and two clock cards, takes an average of 45 minutes using TimeCraft.

Note: When uploading to a TimeHub system, the IMC firmware is loaded first, and the clocks cards are loaded next in sequence.

Use the following procedure to save the system configuration:

  1. Click the Tools menu item and select System Configuration and TimeHub.

  1. A new menu appears prompting the user to select a button. Click Save to make an image of the TimeHub configuration.

  1. Select Yes at the confirmation window that appears prompting you to confirm the Save operation.

  1. A status bar appears showing the progress of the Save operation.

  1. Once the Save operation has completed, a message appears alerting the user to the location of the saved configuration file. This file can be used at a later time to upload the system configuration to new or replacement clock cards, or in the unlikely event that the clock cards are corrupted, the system configuration can be restored from this file. Click OK to close the message screen.

  1. Click the red X box to close the Save window.

TimeHub Firmware Upload

Firmware files that are to be uploaded to a TimeHub must be located on an FTP or SFTP server that TimeCraft can access.

Use the following procedure to upload new firmware to a TimeHub:

  1. Click the Tools menu item.

  2. Click Firmware Upload... in the drop-down menu.

  3. Select TimeHub Firmware Upload in the displayed list to open the FTP Server Parameters screen.

  1. In the FTP Server Parameters screen, select either All Cards (IMC, Clock Cards), Clock Cards (Standby & Active), IMC, or Standby Clock Card in the Download to: drop-down box.

  2. Enter the FTP/SFTP server IP address in the FTP Server: text box.

  3. Enter a valid user name in the Enter the User ID: text box. Enter a valid user that is stored within the TimeHub system. To perform the download to the TimeHub, that user must have SECURITY level access.

  4. Enter the user's password in the Enter the Password: text box.

  5. Enter the firmware filename in the File Name: text box, or click Browse to navigate to the directory on the FTP server containing the file. Select the file and click OK to enter it into the text box.

Note: The file must be located on an FTP or SFTP server that TimeCraft can access.

  1. Click OK to start the upload process, or click Cancel to exit the upload procedure. When you click OK, the Software License Agreement screen is displayed.

  1. Click Accept in the Software License Agreement window to begin firmware transfer.

Note: If you click Decline, a Decline Agreement window is displayed indicating your upload will be cancelled. Click OK to cancel the upload procedure.

  1. A prompt appears asking if you want to save system configuration. Select No since this operation was completed in step 2.

  1. During firmware transfer, TimeCraft displays the following dialog screen with progress bar.

  1. When the firmware upload is complete, messages appear alerting the user to internal actions by the TimeHub during the upload. For each card being uploaded, a backup operation occurs. Do not disturb the TimeHub during this time.

  1. For each card being uploaded to, a reclaim is performed. Do not disturb the TimeHub during this time.

  1. When the installation is finished, a screen indicates that it has successfully completed. At this instance, do not disturb the TimeHub system for another 5 minutes because the TimeHub may still be busy.

  2. Click OK to close the Firmware Install Progress screen.