Error Message 006


Condition: Can occur during open connection.

 

Error Message

Cause

Possible Solution

Notes

The module: {0} with software part {1} and software revision {2} is not recognized. The software revision may not be supported.

Module is too old, module is new, invalid data received from the network element, or an internal error has occurred

Either upgrade the firmware for the specified module or obtain an updated version of SynCraft

The module is not recognized by SynCraft. It may be too old to be recognized by SynCraft or it may be new. If the module is too old then the firmware can be upgraded to the latest level to correct the problem. If the module is new then a new version of SynCraft will be required. Applies to all network elements.