Installing PTP Firmware


Firmware files that are to be uploaded to a TimeHub must be located on an FTP or SFTP server that TimeCraft can access.

Use the following procedure to upload new firmware to a TimeHub:

  1. Click the Tools menu item.

  2. Click Firmware Upload... in the drop-down menu.

  3. Select TimeHub PTP Firmware Upload in the displayed list to open the Upload Firmware screen.

  1. In the Upload Firmware dialog screen, select the PTP Blade in the AID: drop-down box.

  1. Enter the firmware filename (the full path name) in the Full File Path: text box.

  2. Select either ftp or sftp in the Protocol: drop-down box.

  3. Enter the FTP server IP address in the FTP Server: text box.

  4. Enter a valid user name in the User text box.

  5. Enter the user's password in the Password text box.

  6. Click OK to start the upload, or click Cancel to exit the upload procedure.

  7. During the Firmware upload, the following progress bar is displayed.

  1. When the Firmware file is transferred from the FTP server to the device, the status of the progress bar changes to “Retrieving Upgrade file”.

  1. When the upgrade file is retrieved successfully, the TimeCraft starts upgrading the firmware to the device and the following progress bar is displayed.

  1. If the firmware upload fails, a message is displayed stating that Firmware upload failed.

  1. If the firmware upload is successful, a message is displayed stating that Firmware upload was successfully.

Note: While Uploading the PTP firmware, if you select the active card for firmware download, a warning message appears stating “Recommend to download firmware to standby card first, then switch the cards and perform download again” if there is another standby card installed. Click OK in this window then choose the Stand by card for firmware download. After the download, switch the active card to stand by then upload the firmware.

Note: When card is in Standby mode, the confirmation message will be shown as follows: "The firmware install process has successfully completed. Card is in Standby mode".

If cards are in the initialization state (INIT), firmware cannot be uploaded.